Privacy Policy

Kapshare, LLC ("Kapshare," "we," "our," or "us") operates the kapshare.com website and related products including Kapsul and Katalyst (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

1. Information We Collect

Information You Provide

• Contact information: Name, email address, company name, and role when you submit our contact form or subscribe to our newsletter.
• Account data: Email, authentication credentials, and profile information when you create an account on Kapsul or Katalyst.
• Communications: Messages, feedback, and inquiries you send to us.
• Payment information: Billing details processed securely through our payment provider, Stripe. We do not store full credit card numbers.

Information Collected Automatically

• Usage data: Pages visited, features used, timestamps, and interaction patterns.
• Device information: Browser type, operating system, IP address, and device identifiers.
• Cookies: We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

2. How We Use Your Information

• Provide, operate, and improve our Services
• Process your inquiries and project submissions
• Send you our newsletter ("The Playbook") if you opt in
• Communicate about your account, projects, or service updates
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service providers: Firebase (Google Cloud) for authentication and data storage, Stripe for payment processing, and Resend for transactional emails.
• Legal compliance: When required by law, subpoena, or to protect our rights.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Storage & Security

Your data is stored on Google Cloud Platform (Firebase) infrastructure in the United States. We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and role-based access controls. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide Services. Contact form submissions and newsletter subscriptions are retained until you request deletion. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

To exercise any of these rights, contact us at privacy@kapshare.com.

7. Third-Party Services

Our Services may contain links to third-party websites (e.g., LinkedIn profiles, external product pages). We are not responsible for the privacy practices of these external sites. We encourage you to review their policies independently.

8. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us for immediate deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of our Services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Kapshare, LLC
Email: privacy@kapshare.com
Website: kapshare.com